Blog
Hospital management
71 articles on hospital management on the Rivio blog.
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From intention to execution: how to use AI in hospital management
Everyone knows that interest in artificial intelligence (AI) in healthcare has never been more evident, but I want to propose a reflection on how it is actually used.
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Technology vendors need to share the risk
By Bruno Brasil, Head of Product at Rivio
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RIS in radiology: how it affects the revenue cycle
The RIS organizes scheduling, reports and billing for imaging services, acting as the link between radiology and the revenue cycle. See how the system works, the difference between RIS and PACS and why this integration reduces denials
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Manchester Triage System: colors, time targets and why it matters
The Manchester Triage System organizes care by severity, not by order of arrival. See what each color means, the waiting time targets and why the classification also supports the hospital’s urgent and emergency care billing
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ONA certificate: how the process of obtaining it works
The ONA certificate attests that hospitals and clinics follow the healthcare industry’s quality and safety standards. See how the process of obtaining it works, how long it is valid at each level and why it also protects hospital billing.
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Hospital administration: what it is and how to structure management
Hospital administration coordinates a hospital’s care, financial and operational areas. See its main fronts, who is responsible for each one and how technology has been changing this management routine.
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Hospital logistics: what it is, how it works and how to improve it
Home hospitalization replaces a hospital stay when the patient is clinically stable and the home has adequate infrastructure. Understand the ANS rules, the payer’s obligations and how to structure billing without denials
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Health plan contracts: what should be reviewed
The contract with the payer is the document that sets the financial terms of the relationship between hospital and health plan. Reviewing its clauses carefully is what separates a contract that protects the hospital from one that exposes it
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OPME: the impact of these materials on hospital costs
OPME (implants and special materials) combines high unit value, strict traceability requirements and a high risk of denial. Learn what they are, how they are regulated and what the hospital needs to control
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Hospital routine: understand the processes, standards and departments
The hospital routine defines who does what, how and when in each department of the hospital. Understand how it is structured, which departments make it up and how standardizing processes reduces errors and protects revenue
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Health plan coverage denial: what can be done
Coverage denials affect both the patient and the hospital’s revenue. Understand the difference between prior and subsequent denials, what the provider can do directly and what depends on action by the plan member
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Hospital processes: when management improves care
Patients don’t see processes — but they feel it when processes fail. Understand how a hospital’s internal workflows affect the patient journey and what process management can do to make care more consistent
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Hospital process management: why it drives efficiency
Poorly designed processes cost revenue, margin and investment capacity. Learn what hospital process management is, which critical workflows it covers and how to put it into practice
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What INTS is and why it is a benchmark in hospital management
The National Institute of Technology and Health manages hospitals, polyclinics and public health programs across the country, with a focus on innovation, quality of care and financial sustainability
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Hospital indicators: the main ones and how to apply them
From the denial rate to the occupancy rate, hospital indicators are what separate management by intuition from management by data. See which ones to monitor, how to apply them day to day and what the industry’s numbers reveal about hospitals’ financial risks
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Surgical center management: how to avoid losses and denials
Cancellations, idle rooms and documentation failures are silent sources of revenue loss in the surgical center. Understand which indicators to monitor and how technology turns this department into a financial advantage for the hospital
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Healthcare compliance: a strategic function for billing
Hospitals that operate out of compliance lose revenue, face multimillion fines and risk being removed from payer networks. Learn how a compliance program protects the operation and strengthens your institution’s revenue cycle
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SUS Table update: what has changed
Law 14,820/2024 established the first mandatory annual adjustment to the SUS Table in more than a decade. Learn what the December 2024 ordinances put into effect, what has not yet reached hospitals and what the new payment model provides for
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What is PHC? Understand its principles and importance
From the Declaration of Alma-Ata to the Family Health Strategy: understand the principles of primary health care, how it works in Brazil and its direct impact on hospital planning
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Hospital accreditation: what it is, ONA levels and why it matters
From ONA Level 1 to Level 3: understand how hospital accreditation organizes care processes, strengthens clinical documentation, reduces technical denials and creates the conditions for a more solid and predictable revenue cycle
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Family and community physicians: their role and impact on healthcare
From prevention to hospital planning: the role of the family and community physician in reducing costs and avoidable hospital stays in the health system.
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Hospital manager: what the role is, what they do and how much they earn
From care planning to the revenue cycle: see what a hospital manager does, which skills they need and how much they earn on average in Brazil
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Cardiogenic shock: what it is and how to manage care
Mortality between 30% and 50%, long hospital stays and high-complexity claims: learn how to structure care for cardiogenic shock and protect the hospital’s revenue cycle.
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Claims submission: how to avoid stress on submission day
The monthly hospital billing close concentrates pressure, rework and denial risk into a single day. Understand why this happens and how to reorganize the process so that submission is a confirmation, not a race
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Hospital compliance: how to ensure conformity
Hospital compliance goes beyond following rules: it is a strategy to protect revenue, prevent fraud and ensure the institution’s financial sustainability in an increasingly regulated industry
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Hospital financial indicators: which ones to track
Falling revenue per discharge, rising denials and payer delinquency above 60%: data from the Anahp Observatory 2025 shows why monitoring the right hospital financial indicators makes all the difference.
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Hospital operational efficiency: how to improve results
Falling revenue per discharge, flat expenses and denials above 15%: the data shows that hospital operational efficiency has become a condition for survival. See six practices to reduce costs and improve results without compromising care.
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Health plans and the CNJ: agreements to reduce litigation
Technical cooperation between the regulator and the judiciary aims to establish solid scientific criteria for judicial decisions, giving companies greater operational predictability and plan members greater legal certainty
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Hospital financial efficiency: how to identify losses
A long time to payment, billing rework and incomplete records are signs that the hospital’s financial cycle has room to improve. See how to identify each of these points and what to do about them
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Hospital financial efficiency: 5 practical changes
Denials, payment times, outdated contracts and unmonitored indicators: see how five operational changes tackle the main points of loss in the hospital revenue cycle
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Hospital financial management: best practices and indicators
From budget planning to denial control: learn the pillars, indicators and best practices that build solid hospital financial management and prepare the hospital to grow with confidence
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Hospital financial indicators: the main KPIs
In a sector that deals with thin margins and growing denials, monitoring the right financial indicators makes the difference between anticipating problems and reacting too late. Learn which KPIs every hospital manager needs to track and turn into action
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Fee for service or pay for performance: what are the differences?
Understand how fee for service works and why payers and hospitals have been adopting value- and performance-based models to improve clinical results, raise the quality of care and make private healthcare more sustainable.
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Inventory management: how to apply it in hospitals
Understand how hospital inventory control has evolved from an administrative task into a strategic system that connects logistics, patient safety, clinical traceability and financial sustainability in healthcare institutions
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What is anamnesis and how it affects hospital management
Understand why this tool is not only clinical but also operational and strategic in hospital management: structured data collection reduces denials, optimizes the revenue cycle and ensures the institution’s legal and clinical safety
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Medication scheduling: what it is and why it matters
Understand how good management of medication administration times in the hospital ensures effective treatment, prevents waste of high-cost supplies and optimizes the care team’s productivity
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World’s best hospitals in 2026: Brazil in the spotlight
The World’s Best Hospitals 2026 ranking places 7 Brazilian hospitals in the global Top 250 and highlights a decisive edge: the consistent, structured use of artificial intelligence to support clinical decision-making and care governance
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Choosing Wisely: the art of choosing wisely
Find out how this philosophy transforms hospital management by fighting waste, optimizing the use of tests and strengthening patient safety through value-based clinical decisions grounded in scientific evidence
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The patient’s medical record: what it is and why it matters
Learn about this central instrument for continuity of care and patient safety, which provides legal backing for the team, compliance with the LGPD (Brazil’s General Data Protection Law) and financial sustainability through accurate data documentation
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What defines an adverse event in healthcare?
Understand the technical definitions of incidents and adverse events according to Anvisa, see the latest 2023 data on care failures in Brazil and discover how data governance and AI mitigate hospital risks and costs.
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Care coordination in the SUS and in private healthcare
Understand the paths to integrating the patient journey to improve clinical outcomes, reduce waste and ensure the financial sustainability of the institution or the public health system.
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Types of hospital audit: concept and day-to-day practice
Understand how to structure clinical, administrative and financial controls along the patient journey to reduce denials, increase revenue predictability and strengthen hospital governance through this strategic resource.
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Care management: a sustainable strategy for healthcare
Learn how to structure a care management program that reduces readmissions, controls care costs and strengthens the revenue cycle through risk stratification and data intelligence.
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What does high complexity mean in healthcare?
Understand the impact of this concept on hospital management. Find out how to balance the use of cutting-edge technologies, patient safety and financial sustainability through intelligent, strategic auditing.
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IDSS 2025: private healthcare improves its average score
See the results of the Supplementary Health Performance Index (IDSS) 2025, base year 2024. Learn how accreditation influences scores, see the data by segment and understand how this index helps strengthen the sector.
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SIGPAT table: get to know this management tool
Understand how this system manages the SUS Unified Table and affects hospital billing. Find out the differences between the systems, why constant updates matter and how technology can reduce billing errors.
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SUS principles: what they are and how they apply
Learn about the principles of SUS, their foundations, the differences between universality, comprehensiveness and equity, and how they apply to public health management.
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Hospital DRP: a logistics approach explained
Understand what hospital DRP is and how this concept relates to good healthcare management practices.
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Care pathways: a strategy for integrating care
Learn about care pathways in healthcare, according to the rules and regulations, and the role each one plays in strengthening comprehensive health.
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Integrative medicine: concept, application and challenges
Integrative medicine combines conventional and complementary practices, with potential benefits, mixed evidence and limits that call for careful use.
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Electronic health record (EHR): why it matters
Understand what an electronic health record is, the legal requirements, how it differs from the paper record and its impact on auditing and billing.
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Best public hospitals in Brazil: the 2026 ranking
See the list of the 100 best public hospitals in the country, where they are located, their main characteristics and the main challenges they face.
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NPS in hospitals: how to measure the patient experience
See how NPS in hospitals supports management decisions, identifies failures in the patient journey and contributes to the hospital’s financial sustainability.
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Care protocols: the foundation of healthcare
Understand what care protocols are, why they are essential in hospital management and how they directly affect patient safety.
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Accredited hospitals: excellence in healthcare services
Find out what accredited hospitals are, how accreditation works, how many hospitals are accredited in Brazil and its impact on hospital management.
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ANS 2025 price adjustment: the main updates
See the 6.06% cap set for individual and family contracts in the 2025/2026 cycle. This article explains the difference for the group segment and market projections in light of changes in healthcare expenses
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Four hospital management events in 2026
Discover four hospital management events in 2026 that bring together healthcare leaders around innovation, technology and governance for hospitals and payers.
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Why bed management matters for the hospital
Understand what hospital bed management is, its challenges for the healthcare industry and how technology optimizes occupancy and clinical outcomes.
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Feira Hospitalar 2026: innovation and business in healthcare
Find out what to expect from Feira Hospitalar 2026, Latin America’s largest healthcare event, with a focus on innovation, management and hospital technology.
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What is SADT and what is its role in hospital efficiency
Understand what SADT is and why it is essential to quality of care, operational efficiency and the financial sustainability of hospitals.
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MSL (Medical Science Liaison): what it is and why it is essential in healthcare
Understand how the MSL helps integrate the pharmaceutical industry, scientific research and medical teams, freeing up time for patient care.
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FIFO, FEFO and LIFO: the golden acronyms of healthcare logistics
Understand what FIFO, FEFO and LIFO mean: acronyms that refer to inventory management methods for avoiding waste in healthcare.
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Hospital financial management: a systemic view makes the difference
Learn how efficient hospital financial management depends on a systemic view and understand how AI optimizes processes and improves results.
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How the logic of the Nobel in Economics lights the way
Learn how and why the technological revolution will only thrive when the healthcare sector breaks with the incentives of the past and embraces creative destruction.
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The patient journey and hospital management
Building patient loyalty may sound strange, but it is a strategy. Learn how satisfaction, NPS and AI make the hospital journey more human, efficient and memorable.
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Healthcare managers and attending events
Find out why events such as HospitalMed, Conahp and Healthcare Innovation Show help managers stay up to date on technology and innovation in the healthcare industry
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Brazilian hospitals as an example of quality and efficiency
Gustavo Meirelles, Afya’s Medical VP, healthcare innovation specialist and Rivio advisor, shows in this article that several Brazilian hospitals are among the best in the world and points out how the country can increase that number
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Doctors need care too
The heroes in white coats are falling ill because of their workload, dehumanization and the forced distance between doctor and patient.
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The waste healthcare (still) tolerates
See how a routine exam made plain some of the pain points of Brazilian healthcare that are not always noticeable and that can be solved with AI.
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ANS RN 623: learn about its direct impact on management
Understand the guidelines that redefine service to health plan members, set strict deadlines for care responses and require greater traceability in payers’ ombudsman and audit protocols
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What is the methodology for calculating tiers in the CBHPM?
Discover the scoring logic based on technical complexity and clinical risk that defines how medical procedures are paid. This guide details the classification criteria that ensure fairness in negotiations in the private healthcare sector
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