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  <title>Rivio Blog</title>
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  <description>Insights on hospital management, AI and the revenue cycle.</description>
  <language>en</language>
  <item>
    <title>From intention to execution: how to use AI in hospital management</title>
    <link>https://www.rivio.com.br/en/blog/ai-use-in-hospital-management</link>
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    <pubDate>Tue, 28 Jul 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>Everyone knows that interest in artificial intelligence (AI) in healthcare has never been more evident, but I want to propose a reflection on how it is actually used.</description>
  </item>
  <item>
    <title>Technology vendors need to share the risk</title>
    <link>https://www.rivio.com.br/en/blog/technology-vendors-need-to-share-the-risk</link>
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    <pubDate>Tue, 28 Jul 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>By Bruno Brasil, Head of Product at Rivio</description>
  </item>
  <item>
    <title>Agora Tem Especialistas: how a hospital can join</title>
    <link>https://www.rivio.com.br/en/blog/health-plans-sus</link>
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    <pubDate>Fri, 10 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>Agora Tem Especialistas is now law and connects private hospitals to the care of SUS patients, with payment through tax credits or debt offsets. See how accreditation works and what changes in the hospital’s billing.</description>
  </item>
  <item>
    <title>RIS in radiology: how it affects the revenue cycle</title>
    <link>https://www.rivio.com.br/en/blog/what-is-ris</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/what-is-ris</guid>
    <pubDate>Thu, 09 Jul 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>The RIS organizes scheduling, reports and billing for imaging services, acting as the link between radiology and the revenue cycle. See how the system works, the difference between RIS and PACS and why this integration reduces denials</description>
  </item>
  <item>
    <title>Manchester Triage System: colors, time targets and why it matters</title>
    <link>https://www.rivio.com.br/en/blog/manchester-triage-system</link>
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    <pubDate>Wed, 08 Jul 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>The Manchester Triage System organizes care by severity, not by order of arrival. See what each color means, the waiting time targets and why the classification also supports the hospital’s urgent and emergency care billing</description>
  </item>
  <item>
    <title>How the CBHPM Table calculates physician fees</title>
    <link>https://www.rivio.com.br/en/blog/physician-fee-cbhpm-structure</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/physician-fee-cbhpm-structure</guid>
    <pubDate>Wed, 08 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>The CBHPM physician fee combines the value of the procedure’s tier with the operational cost calculated in UCO. See the full formula, the UCO value currently in force and a practical step-by-step calculation example in the hospital</description>
  </item>
  <item>
    <title>Surgical tier classification: clinical vs. CBHPM</title>
    <link>https://www.rivio.com.br/en/blog/surgical-tier-classification</link>
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    <pubDate>Wed, 08 Jul 2026 15:00:00 GMT</pubDate>
    <category>Revenue cycle</category>
    <description>There are two surgical tier classifications: the clinical one, used in care planning, and the CBHPM one, used for billing. See the criteria for each and why confusing them creates a risk of error in hospital billing</description>
  </item>
  <item>
    <title>RN 566/2022: care deadlines and the impact on the hospital</title>
    <link>https://www.rivio.com.br/en/blog/rn-566-2022-care-deadlines</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/rn-566-2022-care-deadlines</guid>
    <pubDate>Tue, 07 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>RN 566/2022 sets the maximum deadlines a health plan has to guarantee care, from a basic consultation to an elective admission. See the deadlines by type of procedure and why the hospital’s schedule directly affects compliance.</description>
  </item>
  <item>
    <title>RN 503/2022: what the contract with the payer must include</title>
    <link>https://www.rivio.com.br/en/blog/rn-503-2022-payer-contract</link>
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    <pubDate>Tue, 07 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>RN 503/2022 requires a written contract between hospital and payer, with minimum clauses on authorization, billing and denials. See what the contract must contain and the risk of operating without these clauses clearly defined</description>
  </item>
  <item>
    <title>Health plan reimbursement: know the rules</title>
    <link>https://www.rivio.com.br/en/blog/health-plan-reimbursement</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/health-plan-reimbursement</guid>
    <pubDate>Mon, 06 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>When the patient opts for reimbursement, the hospital bills the patient directly, not the payer. See which documents prevent reimbursement from being denied, what the ANS deadline is and how this routine differs from billing through the health plan</description>
  </item>
  <item>
    <title>Waiting period portability: what changes for the hospital</title>
    <link>https://www.rivio.com.br/en/blog/waiting-period-portability</link>
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    <pubDate>Mon, 06 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>Waiting period portability lets plan members switch plans without restarting waiting periods, but the hospital cannot assume the payer has accepted the request. See the requirements of ANS Normative Resolution 438/2018 and how to confirm the patient’s portability</description>
  </item>
  <item>
    <title>ONA certificate: how the process of obtaining it works</title>
    <link>https://www.rivio.com.br/en/blog/ona-certificate</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/ona-certificate</guid>
    <pubDate>Fri, 03 Jul 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>The ONA certificate attests that hospitals and clinics follow the healthcare industry’s quality and safety standards. See how the process of obtaining it works, how long it is valid at each level and why it also protects hospital billing.</description>
  </item>
  <item>
    <title>Hospital administration: what it is and how to structure management</title>
    <link>https://www.rivio.com.br/en/blog/hospital-administration</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/hospital-administration</guid>
    <pubDate>Fri, 03 Jul 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>Hospital administration coordinates a hospital’s care, financial and operational areas. See its main fronts, who is responsible for each one and how technology has been changing this management routine.</description>
  </item>
  <item>
    <title>RN 649/2025: what changes in billing for self-managed plans</title>
    <link>https://www.rivio.com.br/en/blog/rn-649-2025-self-managed-plans-billing</link>
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    <pubDate>Thu, 02 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>In effect since July 2026, RN 649/2025 expands network sharing among self-managed plans and requires tighter control over eligibility. See the denial risks the change brings to hospital billing and how to prepare</description>
  </item>
  <item>
    <title>CBHPM and AMB tables: what they are and how to apply them</title>
    <link>https://www.rivio.com.br/en/blog/cbhpm-and-amb-tables</link>
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    <pubDate>Wed, 01 Jul 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>Discrepancies between the table used for billing and the one set in the contract are among the main causes of denials. See how to identify the version in force, apply the calculation correctly and protect hospital billing</description>
  </item>
  <item>
    <title>Retrospective audit: what it is and how it reduces denials</title>
    <link>https://www.rivio.com.br/en/blog/retrospective-audit</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/retrospective-audit</guid>
    <pubDate>Wed, 01 Jul 2026 15:00:00 GMT</pubDate>
    <category>Hospital auditing</category>
    <description>Performed after the patient’s discharge, a retrospective audit reviews the entire hospital claim. See how the process works, how it differs from concurrent audit and how it strengthens hospital billing</description>
  </item>
  <item>
    <title>Physician fee for an ICU specialist consultation: how to bill</title>
    <link>https://www.rivio.com.br/en/blog/intensivist-specialist-fee</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/intensivist-specialist-fee</guid>
    <pubDate>Tue, 30 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital billing</category>
    <description>A specialist consultation requested by the intensivist in the ICU follows a specific CBHPM rule, different from the fee for a standalone visit. Understand how to value and document this charge</description>
  </item>
  <item>
    <title>Is ICD a mandatory field on the SADT form? Find out</title>
    <link>https://www.rivio.com.br/en/blog/icd-sadt-form-mandatory</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/icd-sadt-form-mandatory</guid>
    <pubDate>Tue, 30 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital billing</category>
    <description>Many hospitals fill in ICD codes in fields of the SADT form out of habit or because of informal payer requirements. The official structure of the TISS standard, however, calls for a free-text clinical indication, not a structured ICD code. Understand the difference</description>
  </item>
  <item>
    <title>Home hospitalization: ANS rules, coverage and billing</title>
    <link>https://www.rivio.com.br/en/blog/home-hospitalization-home-care</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/home-hospitalization-home-care</guid>
    <pubDate>Mon, 29 Jun 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>Home hospitalization replaces a hospital stay when the patient is clinically stable and the home has adequate infrastructure. Understand the ANS rules, the payer’s obligations and how to structure billing without denials</description>
  </item>
  <item>
    <title>Physician fees in private rooms and the ICU: when to double the tier</title>
    <link>https://www.rivio.com.br/en/blog/physician-fee-private-room-icu-double</link>
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    <pubDate>Mon, 29 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital billing</category>
    <description>Charging double the fee for a stay in a private room or the ICU is not automatic. The CBHPM defines exactly when this doubling is valid and when it can lead to a denial</description>
  </item>
  <item>
    <title>Hospital logistics: what it is, how it works and how to improve it</title>
    <link>https://www.rivio.com.br/en/blog/hospital-logistics</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/hospital-logistics</guid>
    <pubDate>Fri, 26 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>Home hospitalization replaces a hospital stay when the patient is clinically stable and the home has adequate infrastructure. Understand the ANS rules, the payer’s obligations and how to structure billing without denials</description>
  </item>
  <item>
    <title>Health plan contracts: what should be reviewed</title>
    <link>https://www.rivio.com.br/en/blog/health-plan-contract</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/health-plan-contract</guid>
    <pubDate>Fri, 26 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>The contract with the payer is the document that sets the financial terms of the relationship between hospital and health plan. Reviewing its clauses carefully is what separates a contract that protects the hospital from one that exposes it</description>
  </item>
  <item>
    <title>Comprehensiveness in healthcare: what it is and how it applies</title>
    <link>https://www.rivio.com.br/en/blog/comprehensiveness-in-healthcare</link>
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    <pubDate>Thu, 25 Jun 2026 15:00:00 GMT</pubDate>
    <category>Healthcare regulations</category>
    <description>Understand how this fundamental principle organizes the provision of preventive and curative care in the SUS (Brazil’s public health system) and also influences models of care in private healthcare.</description>
  </item>
  <item>
    <title>OPME denials: why they happen and how to prevent them</title>
    <link>https://www.rivio.com.br/en/blog/opme-denials</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/opme-denials</guid>
    <pubDate>Thu, 25 Jun 2026 15:00:00 GMT</pubDate>
    <category>Claim denials</category>
    <description>An OPME denial rarely questions whether the material was used. It questions whether the documentation proves it was used, authorized and traced. Learn where the risks are and how to control them</description>
  </item>
  <item>
    <title>Average time to payment for hospitals: how to reduce it</title>
    <link>https://www.rivio.com.br/en/blog/hospital-average-time-to-payment</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/hospital-average-time-to-payment</guid>
    <pubDate>Wed, 24 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital billing</category>
    <description>The average time to payment is the indicator that shows how long the hospital takes to turn care into revenue. Learn how to calculate it and what drives it</description>
  </item>
  <item>
    <title>OPME: the impact of these materials on hospital costs</title>
    <link>https://www.rivio.com.br/en/blog/opme</link>
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    <pubDate>Wed, 24 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital management</category>
    <description>OPME (implants and special materials) combines high unit value, strict traceability requirements and a high risk of denial. Learn what they are, how they are regulated and what the hospital needs to control</description>
  </item>
  <item>
    <title>Denial resolution rate: how to calculate and interpret it</title>
    <link>https://www.rivio.com.br/en/blog/denial-resolution-rate</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/denial-resolution-rate</guid>
    <pubDate>Tue, 23 Jun 2026 15:00:00 GMT</pubDate>
    <category>Claim denials</category>
    <description>Knowing how many denials are generated is not enough. The resolution rate shows how much the hospital manages to recover, and that is the number that guides how the process is managed</description>
  </item>
  <item>
    <title>Outpatient billing: rules, forms and how to prevent denials</title>
    <link>https://www.rivio.com.br/en/blog/outpatient-billing</link>
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    <pubDate>Tue, 23 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital billing</category>
    <description>Outpatient procedures follow different billing rules from hospital stays: different forms, no daily rate and their own authorization logic. Learn how to structure this process without errors</description>
  </item>
  <item>
    <title>How much does it cost to audit a hospital claim?</title>
    <link>https://www.rivio.com.br/en/blog/cost-of-auditing-a-medical-claim</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/cost-of-auditing-a-medical-claim</guid>
    <pubDate>Mon, 22 Jun 2026 15:00:00 GMT</pubDate>
    <category>Hospital auditing</category>
    <description>The right question is not how much it costs to audit a claim, but how much it costs not to. Understand the components of hospital audit costs and how automation changes that equation</description>
  </item>
  <item>
    <title>Medication denials: causes, prevention and how to appeal</title>
    <link>https://www.rivio.com.br/en/blog/medication-denials</link>
    <guid isPermaLink="true">https://www.rivio.com.br/en/blog/medication-denials</guid>
    <pubDate>Mon, 22 Jun 2026 15:00:00 GMT</pubDate>
    <category>Claim denials</category>
    <description>Medication denials happen for different reasons: a dosage mismatch, a missing authorization, an incomplete administration record. Each cause calls for a different response</description>
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